Privacy and Cookie statement

We respect the privacy of our customers and the visitors of our website. We handle any personal data you submit to us in accordance with the applicable laws and regulations, in particular the General Data Protection Regulations (GDPR).

Among other things, this means that we:

  • clearly state the purposes for which we process personal data. We do this through our privacy policy.
  • strive to limit our collection of personal data to only those personal data that are necessary for legitimate purposes.
  • implement appropriate security measures to prevent loss and unauthorized access to your personal data.
  • respect your right of inspection, correction and removal of your personal data, upon your request.
  • do not use cookies once you have logged into the secure online tool

How we collect personal data

We collect personal data in two ways:

  1. You may provide personal data to us actively, for example by submitting information through a contact form on the website, a reaction on a blog post, an e-mail you send to us or during a phone call.
  2. You may provide certain personal data to us passively, by visiting our website. For example your IP-address will normally automatically be stored in our web server logs.

Our general purposes

We process your personal data for the general purpose of concluding and executing agreements with you. We may also process personal data in order to manage and expand our customer base. If you have previously purchased certain services from us, we may provide you with information about related services and may ask whether you are interested in receiving them. In our Privacy Policy, you will find more relevant information about how we handle personal data.

Browsing our website and setting your cookie preferences

Whenever you visit our website, your IP-address will automatically be stored in our web server logs. This is necessary to enable us to properly manage and troubleshoot the web server. We do not use your IP address to follow your activities online. We are normally not able to link your IP-address to your name, address or other identifying information, unless you have actively submitted such information to us and keep using the same IP address.

When you visit our website for the first time, you will be shown a small pop-up asking you to accept our use of certain cookies and plugins. By clicking ‘accept’ you give us your consent to use all cookies and plugins as described in this cookie statement.

If you give us your consent through the cookie settings, we use Google Analytics to generate and view general statistics about how our website is used by the public at large. The analytics programs and cookies that we use do not track what specific visitors are doing on our website. For more privacy information about Google Analytics, please see the Google Analytics privacy overview.

Our website contains buttons to share, like or promote certain things, through social media. The code for these buttons is supplied by the social media themselves, and normally includes the placement and use of a cookie that is set automatically. Within our website www.pluform.com we use tracking cookies from Facebook (Connect, for advertisement purposes), Intercom (the chat system with which you can ask us questions) and LinkedIn (Ads and Marketing Solutions, for advertisement purposes).  Please read the privacy policies of Facebook, Google and LinkedIn if you would like to know more about how these companies may use your personal data. We also have a few functional cookies from WordPress (our website software. Functional cookies ensure that the website functions well). Additionally, we have a cookie to register whether the cookie notification has been displayed and accepted by our visitors.

You can control and/or delete cookies as you wish. If you need further explanation or details, please see AllAboutCookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Communicating with us

If you submit a contact form or order form on the website, or send us an e-mail, then we use this information to respond to you. We store the communication between us until we believe it is no longer relevant. Communications between you and us will be treated confidentially, in accordance with our general terms and conditions.

News letters

We offer a news letter containing information and developments concerning our client guidance and coaching platform, our services, and related issues. Every news letter contains a link by which you can unsubscribe from our news letters. We do not sell or disclose the subscriber base of our news letters to third parties.

 

Contact details

For any questions or requests about your privacy and our cookie policy, please contact us by e-mail through servicedesk@pluform.com.